| | 6917A | Advanced CS 1000 & VOIP Troubleshooting Training |
| | 6045С | BCM50 and BCM450 Installation, Initial Configuration and Messaging |
| | 6046C | BCM50 and BCM450 System Configuration and Maintenance |
| | 0327C | Call Pilot Rls. 5.0 Administration and Applications |
| | 0329C | CallPilot Rls. 5.0 Installation and Maintenance |
| | 0781C | Communication Server 1000 Dialing Plan Design & IP Peer Networking |
| | 0946С | Communication Server 1000E Installation and Commissioning |
| | 0777C | Communication Server 1000 System Administration & Management |
| | 0701C | Communication Server 1000 Troubleshooting |
| | 17060 | Compact Call Server 2000 (cCS2000) OVERVIEW |
| | 0326C | Contact Center 7.0 Scripting 1 |
| | 3009С | Contact Center Manager Administration, Rls. 7.0 |
| | 0720C | Contivity VPN Switch - Configuration and Management |
| | 0319C/0317C | CS 1000 Telephony Manager Release 4.0 Install and Config/CS 1000 Telephony Manager Rls 4.0 Applications and Web Services |
| | 1775A | CS 2000 - Compact/CS 2100 - Compact Operations and Maintenance |
| | 2626A | CS2000 Universal Translations |
| | 1762A | ERS 8600 (CS LAN) Operations and Maintenance |
| | 85617 | Meridian 1 Features and Networking Fast Track |
| | 85616 | Meridian 1 Fundamentals Fast Track |
| | 0263С | Meridian 1 Large Systems Installation and Maintenance |
| | 25612/25607 | Meridian 1 Networking Features/Meridian 1 Networking Dial Plans |
| | EM2003 | Meridian 1 Support and Troubleshooting |
| | 6720С | Nortel Converged Campus: ERS Solution |
| | 6721С | Nortel Converged Campus: ERS Solution Installation and Configuration |
| | 6722С | Nortel ERS 8600/8300/1600 Advanced Configuration and Maintenance |
| | 6560C | Secure Router 100X, 3120 and 4134 I & C |
| | 0365A/6922A | VoIP Technologies/ CS 1000M Release 4.5 Configuration and Maintenance |